The Care Quality Commission has published information for providers on using surveillance to monitor services which looks at using surveillance lawfully, obtaining consent, protecting privacy and a range of other issues, including meeting regulatory requirements. While much of the information is of greater concern to care home providers, the information does consider the use of CCTV in people’s own homes for monitoring and safety purposes, and mental capacity issues. The information is aimed at regulated providers in England, but may be of interest to providers in other parts of the UK. Further information is anticipated in January 2015 for service users and their families.

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